FAQs – SRC Transport

Question 1

What type of licence do I need to work as a driver?

Accepted Answer

You will need a valid UK driving licence along with a Private Hire or Hackney Carriage licence issued by one of the following councils: Sefton, Liverpool, Knowsley, St Helens, West Lancashire or Wolverhampton.

Question 2

Do I need an enhanced DBS check?

Accepted Answer

Yes. An enhanced DBS check is required for all drivers. It must be no older than 3 years. If your DBS is on the Update Service, we will require proof of your renewal date and payment date. If you do not already have one, we can advise you on how to obtain it.

Question 3

What type of vehicle do I need?

Accepted Answer

Most routes require a standard saloon, estate or MPV. Some routes may require a wheelchair-accessible vehicle. Please indicate your vehicle type on your application.

Question 4

What hours will I be working?

Accepted Answer

School transport routes typically run in the morning (between 7:30am–9:30am) and afternoon (between 2:30pm–4:30pm) during term time. Exact times vary by route.

Question 5

Is the work term-time only?

Accepted Answer

Most contracts are term-time only, following the school calendar. Some routes may include holiday provision — this will be confirmed when a contract is offered.

Question 6

How do I apply for a driver contract?

Accepted Answer

Visit our Driver Contracts page and complete the application form. Your details will be sent directly to our team and we will be in touch within 2 working days.

Question 7

Do I need previous experience to become a passenger assistant?

Accepted Answer

Previous experience in care, education or SEN transport is desirable but not essential. A caring, patient and professional attitude is what matters most.

Question 8

Do I need a DBS check as a passenger assistant?

Accepted Answer

Yes. An enhanced DBS check is required for all passenger assistants. It must be no older than 3 years. If your DBS is on the Update Service, we will require proof of your renewal date and payment date. If you do not already have one, we can advise you on how to obtain it before you start.

Question 9

What will I be doing on a typical day?

Accepted Answer

You will travel with children or young people on their home-to-school journey, providing support, supervision and reassurance. You will work alongside the driver and follow route instructions provided by our office team.

Question 10

What hours does the work involve?

Accepted Answer

Passenger assistant work is typically split across morning (between 7:30am–9:30am) and afternoon (between 2:30pm–4:30pm) school runs during term time. Exact times depend on the route.

Question 11

Do I need a driving licence?

Accepted Answer

No. Passenger assistants travel as a passenger alongside the driver. A driving licence is not required for this role.

Question 12

How do I apply to become a passenger assistant?

Accepted Answer

Visit our Passenger Assistant page and complete the application form. We will review your details and be in touch within 2 working days.

Question 13

Which areas do you cover?

Accepted Answer

We currently place drivers and passenger assistants across the Greater Liverpool Area.

Question 14

How long does the application process take?

Accepted Answer

We aim to respond to all applications within 2 working days. The time from application to starting work depends on DBS checks and route availability.

Question 15

Can I apply for both a driver contract and passenger assistant work?

Accepted Answer

Yes. If you hold the relevant driving licence and wish to be considered for both roles, please indicate this on your application or contact us directly.

Question 16

Who do I contact if I have a question not answered here?

Accepted Answer

You can reach us via the Contact page or WhatsApp Message Us on 447899602780.

Frequently Asked Questions

Driver Contracts

Passenger Assistants

General

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